Effective Date: January 1, 2026
These Terms and Conditions govern your use of kathycady.com and any purchases made through the website. By using this site, you agree to these terms.
Business Information
Kathy Cady Hillside Ceramics, Kathy Cady LLC, based in Connecticut, United States.
Eligibility
This website may be browsed by individuals of all ages. Purchases must be made by individuals who are at least 18 years old.
Products and Sales Territory
Products are sold through this website to customers in the contiguous United States only. The website does not allow checkout for shipping addresses outside of the contiguous United States.
Customers in Alaska, Hawaii, Puerto Rico, or outside the United States must contact Kathy Cady Hillside Ceramics before placing an order to inquire about availability and additional shipping fees.
Pricing and Taxes
All prices listed on the website include shipping fees for the contiguous United States. Connecticut sales tax is applied to orders shipped within Connecticut at the current applicable rate.
Prices are subject to change without notice.
Payments
All payments are processed securely through Squarespace Payments. Full payment is required before an order is processed or shipped.
Order Processing and Shipping
Orders are typically processed within 5 business days. Tracking information is provided by email once an order has shipped.
Shipping policies and refund details are outlined separately and can be found at:
https://www.kathycady.com/shipping
https://www.kathycady.com/refund-policy
These policies are incorporated by reference into these Terms and Conditions.
Custom Commissions
Custom commissions are non refundable. A separate contract will be provided outlining the scope of work, deposit requirements, payment schedule, and delivery timeline. Final payment is due upon completion of the project.
Intellectual Property
All content on this website, including images, text, designs, and artwork, is the property of Kathy Cady Hillside Ceramics and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Kathy Cady Hillside Ceramics and Kathy Cady LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.
All products are provided as is. While every effort is made to accurately represent artwork, variations in color, texture, and appearance may occur due to the handmade nature of the work and differences in screen displays.
Indemnification
You agree to indemnify and hold harmless Kathy Cady Hillside Ceramics and Kathy Cady LLC from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.
Governing Law
These Terms and Conditions apply to sales within the contiguous United States and are governed by the laws of the State of Connecticut, without regard to conflict of law principles.
Changes to Terms
These Terms and Conditions may be updated at any time. Continued use of the website constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms and Conditions, please contact us.